Política de envío
📦 Shipping Policy - Natria
At Natria, we are committed to providing secure and efficient shipping so that you receive your products without any complications. Below, we explain everything you need to know about our shipping.
🚀 Order Processing
Orders are prepared and processed within 1 to 2 business days after payment confirmation.
When your order is ready to ship, you will receive an email with tracking information.
🌎 Destinations and Shipping Methods
We currently ship to Spain with the following options:
📌 United States
✅ Standard Shipping (FREE) – Delivery in 7 to 15 business days.
✅ Priority Shipping ($3.95) – Delivery in 7 to 12 business days.
📌 Note: Delivery times may vary depending on external factors such as customs or logistical delays.
🔍 Shipping Tracking
All orders include a tracking number, which you can use to track your package in real time.
❗ Lost or Delayed Orders
If your order has not arrived within 60 days of shipment, please email us at info@trynatria.com and we will do our best to resolve the issue.
💰 Customs and Taxes
Some shipments may be subject to taxes or customs duties according to the regulations of each country.
Any additional charges incurred at customs are the responsibility of the customer.
📩 If you have any questions or need help, please contact us at info@trynatria.com
✨ Thank you for trusting Natria. Your satisfaction is our priority. ✨